For immediate medical, criminal, fire, hazard or safety assistance
NON EMERGENCY ASSISTANCE
Police Non-Emergency 616-456-3400
Request copies of accident or incident reports, background checks, residential alarm permits. Report identity theft or any issue that is Non-Emergency and may require an officer to be dispatched.
Report crimes or damage done to property that doesn’t require immediate officer assistance but may require a report for insurance claims.
Graffiti Hotline 616-456-3666
Silent Observer 616-774-2345
This line allows you to report criminal activity anonymously.
Municipal Services 311
This line allows you to report Grand Rapids utilities issues and seek general guidance on services and payment options
Residential Safety Program
We want you to be safe in your home! The Residential Safety Program (RSP) is a voluntary program to prevent fires. The goal is to reduce the number and severity of fires.
What We Offer
Fire safety check
Free smoke alarm upgrades and installations
Free carbon monoxide (CO) alarm installations
One-on-one fire safety consultation
A connection with our partners to assist with fire safety issue
We offer this program regardless of what neighborhood you live in. To qualify for the program, ask yourself two questions:
Do you live in Grand Rapids?
Do you own your home?
If you answered, "yes!" to those two questions, you're eligible!
Sign up Today
Call 311 or 616-456-3000.
An agent will help you schedule your fire safety check!